Return Policy

Sometimes you think you will wear a certain size but once you receive it in the mail or bring it home, you wish you would have bought it in a different size. That's okay! We will happily accept your request to return the item.

We have a 10 day Return Policy. If it's been more than 10 days since you received your purchase unfortunately we can not offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging.

We do not offer refunds. Only exchanges or store credit will be issued. 

Contact us by submitting the contact us form. Please provide your order number.
* All returns will be credited to your account as a store credit in the amount of the original purchase price within 10 days of receiving your order. 
* Final sale products are final sale. No store credits will be issued on items described as final sale.
* All items must be unwashed, unaltered, and unworn with original store tags in tact.
* All shipping costs are non-returnable.
* Items that have makeup, deodorant stains, have been worn, smell of perfumes, animals, cigarette smoke, store tags not intact, damaged, are non-returnable.
* Returns after the 10 day purchase time frame will not be accepted. Items that fall into any of the above categories will be sent back at the buyers expense. 

We will gladly accept exchanges if we have the inventory to fulfill your request. Kindly keep in mind that we keep a limited quantities of each style that may sell out quickly. If the desired style is not available, we will issue you a store credit to use towards a future purchase. 
* All exchange items must be unused, in the same condition that you received it and in the original packaging.

To return your product, you should mail your product to:
Aspen Jay Boutique
PO Box 243
Birchwood, Wisconsin US 54817

The buyer is responsible for paying return shipping costs. Shipping costs are non-refundable. If you receive a store credit, the cost of shipping will be deducted from your credit. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.